Case Studies

Recent case studies from the H-I network for operational excellence:

• Best practices in sustaining innovation
  Afton Chemical sought to hear of best practices and lessons learned in other organisations with a longer track record of innovation.
  
  Click downland pdf.
  
  
• Establishing a more relevant and effective knowledge management capability
  BP Refining wished to improve further its strategy for knowledge management. In particular it was seeking to reflect its developing culture by building working practices for knowledge creation and sharing into its standard operating management system.
  
  Click download pdf.
  
  
• Balancing people, process and technology in business change programmes
  National Grid wanted to understand best practices in balancing the people aspects of business change with the more dominant process and technology aspects. Read this case study to learn more about the deliverables of this tailored programme.
  
  Click download pdf.
  
  
• Driving higher performance and making external connections
  The H-I Network connected SWW with 'sister ships' to exchange ideas on performance measurement and enable SWW to test its ideas and practices against those of other members of the Network.
  
  Click download pdf.
  
  
• Changing organisational culture to embrace
  standardisation in BP
  BP wished to move to greater standardisation, delivering economies of scale and accelerated performance improvement through shared learning.

  Click download pdf.

Latest tailored programme offering:
World Class Diagnostic more>

Events

Operational Excellence Annual Review meeting
'Best Practices in Operational Excellence'
Thursday 9 September 2010
more>


Key Speaker Event
Stefano Pessina, Executive Chairman, Alliance boots
Tuesday 30 November more>

Diary dates

Innovation
Thought Leadership Forum
Thursday 7 October

Operational Excellence
Thought Leadership Forum
Wednesday 27 October

More about these and other events


H-I Publication: Open Innovation in Action

Office
H-I Network
30 Haymarket
London
SW1Y 4EX
T: 020 3326 2945
F: 020 7930 6197

Map